Cookie Policy

We would like to inform you about the types of cookies used on our website, the purposes of their use, and how these cookies can be managed, adjusted, and deleted.

You can visit our website without providing any personal information and obtain information about our products and services to meet your needs. Some cookies are used to collect information about site usage during visits. Our goal is to facilitate the user experience for visitors and improve the website’s functionality.

What is a Cookie?
A cookie is a small text file stored on your computer or mobile device via your browser when you visit a website. Cookies allow a site to function more efficiently and provide a more personalized and faster browsing experience tailored to your needs. Cookies only contain information about your visit history on the internet and do not collect any information from files stored on your computer or mobile device.

Types of Cookies and Purposes of Use

There are two types of cookies, Permanent Cookies and Temporary Cookies, depending on their validity period. Temporary cookies are created when you visit the website and are only valid until you close your browser. Persistent cookies are created when you visit the website and remain until you delete them or they expire. Persistent cookies are used for processes such as providing a personalized experience compatible with your settings.

Types of cookies and their intended use are described below.

Mandatory Cookies are mandatory for the correct functioning of our website. For example, mandatory cookies are used for purposes such as identity verification, preventing the loss of information about your current session. These cookies are used for purposes such as security and verification and are not used for any marketing purposes.
Cookies Necessary for Functionality These are cookies that allow users who visit our website to remember their preferences. For example, it allows the visitor’s language preference or text font size selection to be remembered. Not allowing the use of such cookies may cause a special feature not to be used and prevents it from remembering your preferences.
Cookies Necessary for Performance and Analysis These are cookies that help improve our website. Such cookies collect information about visitors’ use of the site, are used to check whether the site is working properly and to detect errors received.
Targeting and Advertising Cookies These cookies are used to promote products and services on our website or in media other than our website, to show you relevant and personalized advertisements with our partners, and to measure the effectiveness of advertising campaigns.

How are Cookies Collected?

Data is collected through your devices through which you access browsers. This collected information is device specific. It can be deleted by the user at any time and access to information can be closed.

Privacy Policy

Your privacy is important to us and your privacy and security rights are our basic principle. In order to protect the confidentiality of our customers’ personal information, our bank’s system and internet infrastructure has been kept at the most reliable level and necessary measures have been taken.

In this context, you can access our disclosure text on the protection of personal data here.

How can you control cookies?

You can delete cookies already on your computer and prevent cookies from being saved/placed on your internet browser.

Internet browsers are predefined to accept cookies automatically. As managing cookies differs from browser to browser, you can refer to the help menu of the browser or application for detailed information.

Example,
You can manage it from “Google Chrome -> Settings -> Advanced -> Privacy and Security -> Site Settings -> Cookies and Site Data -> Allow sites to save and read cookie data”.

You can manage it from the “Internet Explorer -> Settings -> Internet Options -> Privacy -> Advanced settings” menu.

Most Internet browsers allow you to do the following:

• View saved cookies and delete the ones you want
• Blocking third-party cookies
• Block cookies from certain sites
• Block all cookies

Delete all cookies when you close Internet explorer
If you choose to delete cookies, your preferences on the relevant website will be deleted. In addition, if you choose to block cookies completely, many websites and digital platforms, including Akbank’s websites, may not function properly.

To Control Cookies on Your Mobile Device;

On Apple Devices;

• You can clear your browsing history and cookies with “Settings -> Safari -> Delete History and Website Data” steps.
  To delete cookies and keep your history, you can follow the steps “Settings -> Safari -> Advanced -> Website Data -> Delete All Website Data”.
• If you do not want history data to be kept while visiting sites;
  You can activate private browsing by following the steps “Safari -> icon -> Private -> Done”.
• You can block cookies by following the steps “Settings -> Safari -> Block All Cookies”. However; some websites and features may not work properly when you block cookies.
  On Android Devices;
• You can clear your cookies with the “Chrome app -> Settings -> Privacy -> Clear browsing data -> Cookies, media licenses and site data -> Clear Data” option.
• You can allow or block cookies with the “Chrome App -> Settings -> Site Settings -> Cookies” option.